Trying to report website malfunctions gets you moronic responses telling you how to leave a review. When you call them the guy doesn't pay attention to you, eats food in your ear, and then says " oh, we just deal with clothes" even though that is the number sent to you in the response email.
I don't understand why a customer representative is eating on the phone! Other times I have had to deal with their customer service, both with email and on the telephone is met with people who don't give a *** and just recite things out of a book without listening to you.
Absolutely the worst.
This reviewer shared experience about poor customer service and wants this business to "get better customer representatives. this is something i have been dealing with for several years. they are terrible". lucene is overall dissatisfied with Torrid. The most disappointing about other product at Torrid was online customer service, doesnt answer the information and to many tops with empire waist , but reviewer liked that the clothing comes in my size. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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