Shop anywhere else. Customer service is despicable.
Clothes are overpriced and ***. Spent $150.00 tried to return at store, was told I paid online and they would not accept. I called, was told I would recieve a prepaid label. Never received it.
Called back and was told I was too dumb to expect a return paid label. What?!
Jose was his name, but just a string of unbelievably bad employees.
Horrifying company, shop at Forever 21 or Avenue and get exactly the same clothes for half the price.
This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $150. The author is overall dissatisfied with Torrid. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Torrid.
Check out the best and the worst companies in Footwear and Clothing category for more informed decision or compare Torrid to other companies on our site.