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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

DO NOT ORDER from them. Its best to buy from the store or be local to their warehouse so you would not have to ship it back to them.

I did an store pickup and they would not allow me to return it back to the store!

Worse of all it took over four weeks to even be able to pick it up. It is always better to pick up from the warehouse then you wont have to worry about shipping if you change your mind but they is probably not offered.

Also, when placing an order they do not call you or email you to notify you of any changes! You must keep calling them!

This reviewer shared experience about problem with delivery and wants this business to issue a partial refund. The author is overall dissatisfied with Torrid. The most disappointing about floral chiffon shirt dress from Torrid was no order updates, did not offer to ship it to my house and several dates that were given to me was incorrect , but reviewer liked different styles and options. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Torrid.

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