Not resolved

I ordered the lace up the back tan boots and had them ship to the store when I got there to pick them up wrong boots wrong size wrong color The manger from the store called torrid they had me ship them back which was 21$ said they were going to overnight them to me it's been 5 days since I shipped them so I called they tell me I have to wait 5-6 weeks for the warehouse to process them then they would send me the right boot I asked for a refund they told me it would be even longer wait this is the second time this has happen to me with torrid

Related: Torrid Online Order With Overnight Shipping Review

I liked: Stylish plus size fashion.

I didn't like: Several dates that were given to me was incorrect.

Review #954944 is a subjective opinion of a user.

Advertised vs Delivered
Price Affordability
Discounts and Special Offers
Delivery Service
Product or Service Quality
Diversity of Products or Services
Customer service
Value for money
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Torrid Shipping Service
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

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