0 comments
Not resolved

I ordered the lace up the back tan boots and had them ship to the store when I got there to pick them up wrong boots wrong size wrong color The manger from the store called torrid they had me ship them back which was 21$ said they were going to overnight them to me it's been 5 days since I shipped them so I called they tell me I have to wait 5-6 weeks for the warehouse to process them then they would send me the right boot I asked for a refund they told me it would be even longer wait this is the second time this has happen to me with torrid

Related: Torrid Online Order With Overnight Shipping Review

I liked: Stylish plus size fashion.

I didn't like: Several dates that were given to me was incorrect.

Review #954944 is a subjective opinion of a user.

1.6
Advertised vs Delivered
Price Affordability
Website
Discounts and Special Offers
Staff
Delivery Service
Product or Service Quality
Warranty
Diversity of Products or Services
Customer service
Value for money
Exchange, Refund and Cancellation Policy
Location
PRODUCT OR SERVICE Torrid Shipping Service
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

Had an Experience with Torrid?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Ordered a pair of boots from Torrid.com. Got two left boots. Torrid "How the ever loving *** am I supposed to wear two left boots. I understand it was a clearance item but this bulls*** is RIDICULOUS. No exchanges or refunds on..." Read more Torrid Dress Review from Bethel, Connecticut Torrid "I purchased a black cotton button down belted dress not too long ago, washed it and wore it today. I am so very disappointed and quite frankly frustrated because the..." Read more Torrid - Order cancelled without notice and no one knew why or could help Torrid "I placed an online order 10/30/15, rec'd an email thanking me for ordering. 11/6/15 and my order still had not shipped, so i call Torrid customer service and they say..." Read more Torrid Customer Care Review from Walnut Creek, California Torrid "I visited the Torrid in San Marcos,Texas. They had a multi colored Kimono on display and the ones on the rack were nit my size. I asked to see the..." Read more Fire Fly Hoverboard - Totally Ripped Off Son Has No Christmas Present Fire Fly Hoverboard "Here is my story, I had purchased a Lamborghini 8 Houverboard from firefly, for a Christmas present for my son, after using it for only 10 days it started beeping..." Read more Protuninglab - Faulty product, but customer liable for restocking/return fees Protuninglab "HID-02-AZ-B306-PBC-RFV-4D-A HID Xenon + 05-08 BMW E90 3 Series CCFL Angel Eye Projector Headlights - Black I purchased the above item and paid the additional money for the warning cancelers. Once..." Read more Heartland Rvs - 2011 Heartland Elkridge rv Heartland Rvs "Bought used after 5 times, like new...other than, hot water tank had a hole in it from manufacturer skid, exterior door had cracks vertically (we bought new altho they said..." Read more CONSUMER ALERT: Roca Labs, Don Juravin and Gastric Bypass Alternative unveil new invention called the "Magic Night" pill Roca Labs "Consumers should be very, very careful when dealing with important health issues like weight control and seeking real medical professionals versus quack internet sales guys like Don Juravin a.k.a. (..." Read more