Product: Torrid Shipping Service Clear all filters (0 of 59 reviews match)
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Torrid - Charged but goods not received

I placed two orders. Funds were taken from my account; not placed on hold, but taken weeks ago. Yet, I’ve received no goods. Calling is not an option. I’ve been placed on hold for over 2 hrs. I mistakenly assumed this was a reputable business. I’m now going through my bank’s fraud division.
1.0
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Torrid Shipping Service
#1251130
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Torrid - Can’t reach anyone

Order from April 17 says “Shipping Label Printed” on May 8... they took my money very quickly, but do not send items or answer the phone or reply to email.
1.4
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Torrid Shipping Service
#1250796
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This was a Horrid Torrid Experience xxxxxxxx I'm human and changed my mind about an order I placed online with Torrid. I needed a dress for an event and later found out I wasn't going to be able to attend the event. When I placed the order I was told it would take up...
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Anonymous
jessica schuette

I am having the same issue. except I want the dresses to show up. I am a bride to be and need these dresses in. when I was at the checkout online the summery never said it wou...

1.5
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Torrid Shipping Service
I didn't like
  • Refund policy
  • Company doesnt think outside the box
#1242676
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Torrid - Never buy again

It s more than 2 weeks that don t shipping what i order,i never spend anymore on torrid,it was my first and last order too theme
1.7
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Torrid Shipping Service
#1240533
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Torrid - 1st and only

This will be the only time I buy from them. I cant believe how slow the shipping is, it felt like it was coming on horseback! Tried to intercept the package since I was leaving on vacation and wanted the swimming suits I had purchased, they were mo help there either. Sucky and Im sad I don't get to wear the suits
1.2
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Torrid Shipping Service
#1230815
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I have placed several orders with Torrid. Some get delivered while my latest ones are being cancelled by the company 24 hours after my online order is submitted. I call customer service and they say they can not see any valid reason for it. Tell me to try again in 24...
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2.2
Product
Torrid Shipping Service
I liked
  • Clothes look nice
I didn't like
  • Can not get order to be accepted
#1224375
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I have been waiting for an $83 refund for items that NEVER shipped for well over one month.Customer service agents have no idea what they're talking about and just make up answers. It's a joke. I get a different story every time...and they make it seem like it's my...
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1.6
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Torrid Shipping Service
#1182631
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Torrid - Never again

I may shop in store but Ill never again order online. 2 weeks to ship!?!?! No thanks
3.5
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Torrid Shipping Service
#1174644
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Paid to Have my order shipped overnight only to have to get the run around from them when the tracking number was no good I had to call them 4 times.Called UPS 3 times. Finally they updated the shipping information turns out I won't be getting my order until Monday...
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2.1
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Torrid Shipping Service
#1172658
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“Don't order online, unless you have a lifetime to wait.Seriously the worst. You might as well order from Wish and wait the month that it takes for the products to ship from China because that's what this store is doing.. And their customer service is a joke. Three...
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Anonymous
Panic

It totally depends on where you live, unfortunately.I must have a good warehouse that my orders ship from (East Coast), because my orders usually ship out the next day and are...

1.7
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Torrid Shipping Service
#1170633
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