Product: Torrid Shipping Service Clear all filters (0 of 63 reviews match)
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I even spoke to “manager” Crystal (she refused to give me her last name) and she refused to do anything. Please beware, once you place your order, they can change the order total to any amount they want apparently and you can’t do anything about it. I’m very disappointed because I love Torrid...
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2.7
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Torrid Shipping Service
#1264066
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My next step will be to go to the store where I wanted my item shipped so the manager can get this issue resolved because calling on the phone is not getting me anywhere. I will no longer patronize Torrid. They are about to lose another customer. From now on, I will...
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1.0
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Torrid Shipping Service
I didn't like
  • Order missing
#1261421
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I needed some sandals so I decided to look at the Torrid website. I found some nice sandals on sale and ordered 4 pairs. This was a few days after Thanksgiving. By the 2nd week of December I became concerned because I still hadn't received the merchandise and my...
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Anonymous
Mickeymemphis1

Worst customer service ever. I have several situations, first, order my mother's day gift , to me, dress and the lonen pants, very popular. First, pants are sold out online, s...

1.9
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Torrid Shipping Service
#1258785
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I have been shopping with torrids for over 2 years now, i placed 3 orders on April 29th of stuff for my sisters wedding May 19th, one was placed in the store, online and the other was on the phone i called them on Saturday May 12th bc we are leaving for Key West for...
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3.1
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Torrid Shipping Service
#1256025
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Torrid - Charged but goods not received

I placed two orders. Funds were taken from my account; not placed on hold, but taken weeks ago. Yet, I’ve received no goods. Calling is not an option. I’ve been placed on hold for over 2 hrs. I mistakenly assumed this was a reputable business. I’m now going through my bank’s fraud division.
1.0
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Torrid Shipping Service
#1251130
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Torrid - Can’t reach anyone

Order from April 17 says “Shipping Label Printed” on May 8... they took my money very quickly, but do not send items or answer the phone or reply to email.
1.4
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Torrid Shipping Service
#1250796
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This was a Horrid Torrid Experience xxxxxxxx I'm human and changed my mind about an order I placed online with Torrid. I needed a dress for an event and later found out I wasn't going to be able to attend the event. When I placed the order I was told it would take up...
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Anonymous
jessica schuette

I am having the same issue. except I want the dresses to show up. I am a bride to be and need these dresses in. when I was at the checkout online the summery never said it wou...

1.5
Product
Torrid Shipping Service
I didn't like
  • Company doesnt think outside the box
  • Refund policy
#1242676
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Torrid - Never buy again

It s more than 2 weeks that don t shipping what i order,i never spend anymore on torrid,it was my first and last order too theme
1.7
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Torrid Shipping Service
#1240533
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Torrid - 1st and only

This will be the only time I buy from them. I cant believe how slow the shipping is, it felt like it was coming on horseback! Tried to intercept the package since I was leaving on vacation and wanted the swimming suits I had purchased, they were mo help there either. Sucky and Im sad I don't get to wear the suits
1.2
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Advertised vs Delivered
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Delivery Service
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Torrid Shipping Service
#1230815
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I have placed several orders with Torrid. Some get delivered while my latest ones are being cancelled by the company 24 hours after my online order is submitted. I call customer service and they say they can not see any valid reason for it. Tell me to try again in 24...
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2.2
Product
Torrid Shipping Service
I liked
  • Clothes look nice
I didn't like
  • Can not get order to be accepted
#1224375
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