Product: Torrid Dress Clear all filters (8 of 8 reviews match)
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Two weeks later it had been shipped back to me deemed unsellable by Torrid because they said there was too much hair on the dress. I removed the dress from the bag and my boyfriend and I found one strand of hair about 1 inch long. The bulk of the dress is sequins and...
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Anonymous
Laura

No response from Torrid. Filed BBB complaint but still no response. Plus the customer service number is either busy signal or never answered. #TORRIDISHORRID

1.0
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Torrid Dress
I didn't like
  • Shady return policy
#1160036
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Torrid - Dress Review from Bethel, Connecticut
I purchased a black cotton button down belted dress not too long ago, washed it and wore it today.I am so very disappointed and quite frankly frustrated because the dye in the dress not only ruined my manicure, but stained my Fitbit band and stained my skin. Rubbing...
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Torrid Dress
#928087
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I bought a plaid skater style dress from the Torrid in Novi. The saleswoman (I'll call her Ashley) raved about how great it looked on me, and encouraged me to buy it since it was so cheap (clearance) I did like it a lot , so I bought it. I was told that if I had any...
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2.2
Lyon Charter Township, Michigan
Product
Torrid Dress
#864004
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Torrid Dress Review

I went to return a dress that i bought i didnt notice it had a stain and i paid full price went to montebello mall to return it she told me i couldnt return it to take back to where i bought she was the manger i was theere at 645pm she was very rude made feel like i was try steal or that my money wasnt good enough im hurt by they way i was treated
Product
Torrid Dress
#809067
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I 100% agree with you!! I tried return to a store like it says on their package slip and when I got there they rejected me because I paid with PayPal!!! Said I had to return it myself... Which also means having to pay the shipping back! This day in age NO ONE PAYS FOR...
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Anonymous
Anonymous

When paying with Paypal. Most retail locations will not refund your card back, they process the refund on a different tender ie Gift Card. Also read the terms and conditions w...

1.0
Product
Torrid Dress
#802159
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I ordered on torried websight.I ordered 5 dresses,these where priced at the regular price,not on clearance,my total was over 250.00 charged to my torrid credit card.I recited them,tried them on and sadly they were too big,I put them back into the package them came with...
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Anonymous
Anonymous

Please make sure you do a full report,no one should be treated like you are being treated. Torrid should be very ashamed, it too many Plus size woman who frequently go to ther...

Product
Torrid Dress
#762322
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Torrid online customer service may be the worst customer service experience I have ever had. I bought 2 dresses online thinking that if they didn't work out I could return them at the store just like they advertise on the website. They didn't look good on, so I took...
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Anonymous
Anonymous

Whatever "system change" this is it's screwing up their customers real bad. They need to go back to the old system.

Product
Torrid Dress
#674998
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I ordered a blue stripped bathing suit from torrid 11 business days ago so I called to check the status of my order and after waiting 35 minutes the call was disconnected when the rep put me on hold. I call again and wait 35 minutes and asked the rep to take down my...
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Anonymous
Annonymous

I"m going through something similar. A friend ordered a swimsuit and had it sent to me. He placed his order on July 23. Here we two days shy of THREE weeks since the order ...

Anonymous
Anonymous

I called last night to simply order something I was placed on hold for 25 min no one picked up!!!! It hits 7pm and I'm still waiting , I wait till 7:05 and hang up saying to m...

Product
Torrid Dress
#672935
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