Not resolved
2.6
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Staff
Website
1 comment

I visited the Torrid in San Marcos,Texas.They had a multi colored Kimono on display and the ones on the rack were nit my size.

I asked to see the one display and was told they could not take it down because of where it was displayed.

If it can be tajen down wy us it displayef there.Not to mention the assiciate was rude in the manner in which she said it could not be taken down

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of torrid customer care. Torrid needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned torrid customer care in their reviews. You may find this information helpful for further shopping at Torrid.

Had an Experience with Torrid?

Write a review

Comments

Terms of Service
Post Comment
Cancel
IHateCustomers
#1166993

Where I work, we are not allowed to take items off of certain mannequins either.Since it's so high up, it becomes a safety hazard.

We have to wait until the customers leave to retrieve it.

Also, perhaps it was a "display only" item. Sometimes we are not allowed to sell display items.

Too bad.

Oh well.

Also, the mannequins are usually dressed in the smallest size. So, unless you are a 00, it wasn't your size.

And, I doubt she was rude to you.

You just didn't like to hear "no" and had a fit because you weren't going to get your way.

Good.

You May Also Like

Torrid - Bad Quality Torrid "I have purchased 2 pairs of shoes from them. The first, was a pair of heels and the heel broke after a week of wearing them. Today I found my..." Read more Promgirl - Dress Review from Bethesda, Maryland Promgirl "FALSE ADVERTISEMENT!! I don't usually write reviews, however this website deserves one. I had four girls purchase bridesmaids dresses for my wedding because the pictures online look amazing. Although, when..." Read more Dresslily - Terrible quality & service. Dresslily "I saw an ad for this website on facebook & a great looking white coat for cheap. It seemed too good to be true (free shipping & all) but I..." Read more I had the most awful experience with Modlily Modlily "DO NOT EVER BUY ANYTHING FROM Modlily. They listed a sweatshirt on their website for $90 original price as being on sale for $15. I thought it looked really warm..." Read more Sears - Installation not done correctly Sears "Our microwave range over our stove was installed incorrectly four years ago. The bracket to support the microwave was installed crooked thereby the installation guys damaging one of the support..." Read more Advanced Disposal - Incompetent employees give horrible service Advanced Disposal "I have had a small pile of yard trash in the street for over two months now, as hav a few neighbors in close proximity. I'm in Clay County, Fl,..." Read more Scotiabank - Bad cybersecurity Scotiabank "I've been documenting for years, the abysmal cybersecurity at Scotiabank. I personally think they're a dangerous bank to be with. I've now started to serialise to YouTube some of the..." Read more RugsUSA - Terrible rug quility RugsUSA "I tried to leave a review on their website but unfortunately couldn't. Bought a rug 1 year and 1 month ago. And the rug did not hold up. It started..." Read more