Product: Torrid Boots Clear all filters (0 of 13 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Torrid - Expensive Boots, cheap quality.

I bought some boots from torrid. They were $55 & I only had them 2 months when the stretch fabric on the calf started pulling. Now, 2 months later only having worn them maybe 5 times since December, the heel came up completely on one boot and half on the other. Note, I do unzip them and take them off properly. Very unhappy & definitely do not recommend their boots.
2.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Torrid Boots
#1190028
Reply to reviews
I ordered four pairs of shoes for the first and last time from Torrid. All shoes were big, one pair was a final sale and since I always struggle to find over the knee boots, i was willing to take that loss. However, to ship back the rest cost me more than a pair of ***...
Read more
Anonymous
Anonymous

Same thing happened to me. Cost $14.00 to send back some shoes that didn't fit. Even the post office worker couldn't believe I had to pay shipping! I will not order from Torri...

2.7
Product
Torrid Boots
I didn't like
  • Refund policy
#994119
Reply to reviews
Show

Torrid Boots Review

The store in Masonville mall in London Ontario has the worst customer service ever. The manager there is absolutely the most rude woman I have ever met. I bought a pair of boots a week later the sole is coming off and they can't do nothing. This is not the first time I've had a problem. Will never shop here again. Over priced for the quality.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Torrid Boots
#956100
Reply to reviews
Show

Torrid Boots Review

Once again I find myself with a pair of boots from torrid only 30 days after purchasing them are the soles coming apart The same exact thing happened last year and I was told there was nothing that could be done so yet again I put my faith into the store and bought another pair only to find myself in the same position I'm fairly certain that nothing will be done again
Product
Torrid Boots
#941142
Reply to reviews
I placed an order for three items, and the very first item was a pair of black strap booties.I took them out of the box and the buckles were completely broken, there was absolutely no way to fix them without replacing the buckle entirely. I then looked at the other two...
Read more
3.2
Product
Torrid Boots
I liked
  • Prices
I didn't like
  • Company does not follow through
#936964
Reply to reviews
Show

Torrid Boots Review

I bought a pair of boots. Never wore them until a week ago. Twice. The material is peeling. I contacted them Tuesday. We emailed back and forth on Tuesday and now nothing....three days later. I have the box and receipt. I even sent pictures of the problem. Very poor quality and bad customer service.
2.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Staff
Website
Product
Torrid Boots
#826522
Reply to reviews
Torrid - MY ORDER WAS NOT PLACED!!!
Torrid - MY ORDER WAS NOT PLACED!!!
Hello, i am a very regular customer at this store.i was shopping online a torrid on black Friday or cyber Monday for 2 boots, these 2. but i was having problems so i called customer service and an agent placed the order for me over the phone. she took my payment...
Read more
Anonymous
Anonymous

I really hope you don't believe you would get customer service help from a website that's just for writing complaints... Call torrid customer service

5.0
Product
Torrid Boots
I liked
  • I love torrid especially for the shoes
I didn't like
  • I had a bad experience from shopping online
#752181
Reply to reviews

I have contacted this company several times over the past week in regards to an order that was placed. I Requests call back when I call in due to the hold time, and no one ever calls back. I have sent 2 emails and only receive response giving me some common FAQ's which...
Read more
2.2
Product
Torrid Boots
#749320
Reply to reviews
Show

Torrid Boots Review

I have been contacting torrid in regards to an order I placed I've sent emails with no more than faq response I've requested call backs since I couldn't wait for the hold time and no one ever calls back. What type of company is this???!?!
2.0
Details
Customer service
Location
Product or Service Quality
Value for money
Warranty
Product
Torrid Boots
#749233
Reply to reviews
No more boots for me! Paid over $80 less than a year ago for my brown studded moto boots and yesterday the heel is completely off! Im angry!
Read more
Anonymous
Anonymous

I had a bad experience too. The shoes are so cute but I can't buy anymore. I might try again. But I was walking one day and literally walked right off the heel of my shoe. It ...

1.7
Gas City,Indiana
Product
Torrid Boots
#727055
Reply to reviews