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Torrid - Cheap clothes!

I bought a pair of black dress pants for 56.00 the seam came apart at the pocket after wearing them once. I called they told me a had to buy a new pair.. this crap is too expensive to fall apart. What a rip off!! Never shop from here.
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1382318
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Torrid - Call never went anywbere

I was in a torrid store trying to return a shirt they sold me with *** in the seam-never worn obviously defective they said too bad so sad- this service only rang and hung up on me 3 times.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1379501
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I thought I was crazy until I just read they did the same thing to someone else. They closed my credit card! First they send a letter out saying they decreased by balance by $100 then a FEW days later not even a week I receive another letter saying they closed my...
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#1379325
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Wish this coupon functioned more like cash coupons in other stores (ex Kohls). What it REALLY is..a 50% off coupon off of 50$ or more. Any other store you can use cash coupons just like CASH... EXCEPT...Torrid. The worst part is they price everything on the website...
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3.4
#1377943
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I recently called to report my card lost and have another one reissued. They told me my card would arrive in 7 to 10 business days but instead of my replacement card coming a letter came stating my concerns have been noted but they could not issue a replacement card...
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1.0
#1368138
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Torrid has the most unfair coupon policy. The inability to stack coupons sucks. The quality of the clothing does not match the price at all. With regards to their return policy, I ordered intimates online was unhappy with them and the items still had the original tags...
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Anonymous
Lounicorn247

Doesn't matter if you tried them on or not, if panties enter the fitting rooms, or leave the store, they are assumed to have been tried on. And sorry, but you wouldn't buy und...

Anonymous
Lounicorn

A lot of companies do not allow coupons to stack. Only their Haute Cash stacks with more Haute Cash. But every receipt comes with a survey that gives you a code for 10% that D...

2.2
#1366554
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Very displeased with this so called "high up" store. Read that if items didn't fit, could be returned @ store. Once rec"d order have had worst customer service. Since i checked out with Paypal directly rhrough my Discover, call e d they said couldn't return @ store...
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Anonymous
Lounicorn247

Torrid clearly states on their website that there are risks when buying through third parties (PayPal), such as not being able to refund. I suggest using your card directly or...

#1366055
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Placed an order for my birthday during the 50% off sale. I waited 3 weeks was told partial order ready for pickup. Picked up someone elses order in a bag with my name on it. Received an email thanking me for picking up complete order? Tried tk call CS, email heard...
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1.6
#1365420
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My first online order was my birthday presents. I was so excited to place my order for my birthday. Placed my order and waited 3 weeks before I received an email that my partial order was ready. I went to my local Torrid store to pick up the partial order. I was told...
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#1365406
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I Bought an item online to be shipped to the store. It was very slow shipping, took two plus weeks to arrive. The Item did not fit so I took the item back to the store to return. Had horrible time returning item even though I had the receipt and had only picked the...
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1.3
I didn't like
  • Return policy
#1363083
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