I had placed the order on November 25 for two bralettes and it took 8 days for the payment to process. When usually charges come out right away with any other place. However, I did do the ship to store option and I knew it would take a little longer. I called customer...Read more
purchased a dress on Torrid.com on November 26. Went to check on shipping processing and my account said unknown for days...called customer service and spent the better part of three hours waiting to talk to someone after being hung up on three times. I had to re-order...Read more
Purchased over $100 worth of clothing on Black Friday and expected it to be shipped out at the latest in 10 business days as per their website. No updates. On day 10 I contacted customer support which states a 24 hour turn around on emails. Still nothing. Finally...Read more
I place a order on 11/13 still waiting for it to be shipped. I emailed customer service and they told me it should be shipped in a couple days. Nope still hasn't been shipped! They Suck!
Torrid - Beyond pissed
I placed an order Wednesday the 30th and paid $27 for shipping still no order just a tracking thats not tracking *** i placed the order with items i wanted to wear for my birthday im highly pissed the *** off with torrid and because this is the second year this happened im completely done
Torrid - Ripped jeans on the hem line new pair
I put on my new black jeans and the jeans ripped right off the hem line in my side hip and there jeggins why i paid 56.00 for them
Torrid - Women's apparel
I cannot find the "rate this item" anywhere on the Torrid website.
Torrid - Cheap clothes fall apart
I loved the way that Torrid clothes fit and feel. I am on the smaller end of the spectrum (size 12) but I’m curvy in the waist and hips and love their pants. I bought 6 pairs of dress pants over the last 8-9 months, spending hundreds of dollars. Within a few months...Read more
Ordered a package on 11/27 with delivery promised within 4-7 business days. December 8th comes and there's still no package. Emailed customer service several times and no response. Finally got through on the phone after several tries and was told my package was coming...Read more
Saw the review about the issue with online order shipping a year ago, and this company STILL cannot get it together. I ordered a bra and panty set as part of Torrid's Black Friday sale and had it shipped to my nearest store to save a few bucks on the shipping charges....Read more
I didn't like
- Everything about shopping here
I placed my order on 11/27, still hasn't shipped, I called CS on 12/4, I was told it would ship in the next 24 hours. It's now 12/7 and nada. I can sympathize with the fire situation in CA, but at least keep customers notified. I haven't had this issue with them...Read more
This is the worst business I have ever dealt with. How is it even legal to not disclose delays in shipping like this and for this long? Isn’t that considered false advertising!!? It’s around the holidays and most people are looking forward to certain items ordered...Read more
Save yourself and NEVER order from here. WORST customer service experience and undisclosed shipping delays. Here is the message I sent to Torrid via Facebook (of course no response yet): Hello. I’m really disappointed to say that I’m having a terrible experience with...Read more
I placed an online order with Torrid on Black Friday. I ordered two bras, a dress and a pair of shoes. I have now been waiting going on two weeks for my order and it still says “processing” online. I called Customer Service on Friday 12/1. I was told my order had been...Read more
Do you have something to say about Torrid? What happened? What can we help you with?