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Torrid - Clothing

I have bought several shirts from torrid and atleast 4 of them are getti g wholes in the front .these cloths arent cheap in price they shouldnt be doing this the shirts are not even a year old
2.8
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Discounts and Special Offers
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Exchange, Refund and Cancellation Policy
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#1196016
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Torrid - Expensive Boots, cheap quality.

I bought some boots from torrid. They were $55 & I only had them 2 months when the stretch fabric on the calf started pulling. Now, 2 months later only having worn them maybe 5 times since December, the heel came up completely on one boot and half on the other. Note, I do unzip them and take them off properly. Very unhappy & definitely do not recommend their boots.
2.7
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
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Price Affordability
Product or Service Quality
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Website
#1190028
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There are too many changes you put a customer through to answer simple questions. This type of system may work for youger people but they can't afford to buy your clothes. The process should be simplified to better serve all customers. I have Arthritis and it hurts me...
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3.4
#1189743
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Torrid - Insane

Contacting them about W2. Is just absolutely insane they should have sent them out.
#1188890
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Torrid - My W-2 forms

I worked at torrid I was out sick with a doctor's note for several weeks I was fired for no reason now I'm getting the run around about my w 2 forms
#1186202
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I called customer service on December 18, 2017 after my order arrived & it wasn’t MY order inside. It was another persons. I took the time out of my day & money out of my pocket to send the package to the lady who it belonged to. They were supposed to refund my whole...
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1.0
#1185858
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I have been waiting for an $83 refund for items that NEVER shipped for well over one month. Customer service agents have no idea what they're talking about and just make up answers. It's a joke. I get a different story every time...and they make it seem like it's my...
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1.6
#1182631
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I worked at a Torrid and I put my two weeks notice in before I started my other job. I’m trying to retrieve my w2 info and I’ve called and texted my old manager and other store employees with no response what so ever. I’ve also learned they told all my co workers that...
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1.3
#1181517
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I went torrid yesterday 1-27-2018 and return some items I receive for my birthday and was told I couldn't get full price for the item because I didn't have a receipt. Now I've return plenty of items without a receipt and all have got full price unless the item were on...
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Anonymous
Boo boo

Every return policy every where is that you get store credit for what the item is selling for at the time unless you have a receipt. I promise that even though the items had t...

#1178176
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Contact Torrid

Mailing Address:
Torrid
Opt-Outs 18305 East San Jose Avenue
City Of Industry, California 91748
United States
Phone:
(626) 709-1188
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Torrid - Never again

I may shop in store but Ill never again order online. 2 weeks to ship!?!?! No thanks
3.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1174644
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