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Torrid - 15-minute "remorse" option is discriminatory against people with special needs and Dissabilities
Torrid - 15-minute "remorse" option is discriminatory against people with special needs and Dissabilities
Torrid - 15-minute "remorse" option is discriminatory against people with special needs and Dissabilities
Torrid - 15-minute "remorse" option is discriminatory against people with special needs and Dissabilities
Torrid - 15-minute "remorse" option is discriminatory against people with special needs and Dissabilities
As a first time customer, I shopped with the online Torrid site, 2-days ago, and after I realized that their 1-day sale, of 75% was only bait, to get people to drive traffic to their website, and that, they had misled me, into thinking that my purchases would be...
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1.2
#1332139
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I'm not going to say Torrid's Customer Service has ever been great, cause I've had to argue with them to get what I've paid for or a refund in the past and it hasn't been a pleasant experience. Recently though - they have really screwed things up for multiple...
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Anonymous
DissatisfiedCustomer

Torrid customer service sucks! I have never had a problem with them until recently. Ordered online and waited a whole month just to find out that some of the items I ordered d...

3.0
I liked
  • Products
I didn't like
  • Customer privacy
  • Warehouse is not good
  • Do not care about their customers
#1323610
Reply to reviews
I am writing in regards to 3 different orders that I had received incorrect!! THIS IS NOT OKAY AND I AM TIRED OF SPENDING MY MONEY TO A COMPANY THAT DOES NOT CARE ABOUT THEIR CUSTOMERS! Three different times in the last several months has been someone else order in my...
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3.2
I didn't like
  • How i have been treated
#1317714
Reply to reviews
i had to call customer service about my credits not getting applied then was talking to one gal was looking into it and hung up the phone. 2nd girl says shes going to honer it but not until i get my things because right now she cant do anything because getting...
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#1313730
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I ordered some bras and a pair of shoes online on July 4th. I had them sent to the store in Norman, OK. I called 3 different times in matter of 3 weeks to find out if my order was in. Each time I was no. I came in person and she said it was there. I called customer...
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1.0
#1313030
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TSA8-9D4962QZHDGQ 25$ for anyone who wants to use it. I will not be redeeming it but I also don't want it to go to waste, Hope someone can get something more out of this than I did. I love torrid clothes but I'm not a fan of ordering things online as it does not allow...
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#1310267
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Went into your Newport News store the young lady waiting on me wasn't pleasant at the register. I asked for a gift card and quoted her the price, she asked me did I want to up the price of my gift card because most shirts run $38 Said no. Didnt think that was...
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3.9
#1310060
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I recently spent about $100 at one of their stores. I paid $80 cash and the rest was on my torrid insider credit card. I went to return about $60 worth of the product due to an emergency and I needed the cash. Once she was almost done she told me that the $60 would go...
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3.4
#1306033
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I’m personally not a torrid shopper but my best friend is.. I’ve been in the store several times so she could do online returns.( she is an excellent customer ). I’ve never seen in store service treat customers the way she was treated. My friend was continually not...
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1.2
#1305758
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Torrid - PRODUCT HURT ME
Torrid - PRODUCT HURT ME
I came in to get fitted for a bra the woman Kate fitted me for a bra I was wearing an ill fitted no padding both underwear popped out 38D bra and got sized for a 42DDD (not surprised I have 38DDD bras) I shop buy 1 bra for 55$ Which was a 44DDD I wore it from 11am to...
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2.8
Product
#1304491
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