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2.9

Associate at the store entered my email wrong. I called customer service to get this corrected after a 30 minute wait I was able to talk to someone.

Then instead of correcting the email address by adding 1 letter he hung up because it was quitting time. I know this because I called right back and they were closed. I submitted an email to customer service and no response again.

Called back to customer service again to trying to solve this and I have been on hold over 30 minutes again. After this I will not shop there again know they don't care about the customers just the money!!

Reason of review: Poor customer service.

Preferred solution: nothing.

Torrid Pros: Gothic-inspired clothing.

Torrid Cons: Low stock on popular selling sizes, Customer service lies and does not help.

Location: Woodbury, Minnesota

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